Touring or on a Expedition?
When organizations undergo change, often people are still thinking in old patterns. The structure and strategy indeed have changed but the attitude and behaviour of people in the organization don't support the new.. Target Point, is from her start in 1990 active in implementing a supportive culture and changing the attitude and behavior needed. Work different; dare, think and do is the motto. Everybody is talking about it, but how do you go at it? We are a clear advocate of the Expedition (or the hiking tour). All our solutions are based on this principle.
The tour |
The Expedition |
|---|---|
A few smart brains make the plan |
Board up-front and explicit |
The Top puts people to work |
Line management = leading |
A lot of skill-training as intervention |
Interventions |
Big budget for communication |
Communication - by the Top about why & what - how = appeal on each individual, feedback - space for people and discovery - first personal and only than means |
| Performance Management System - adjustments upfront - new goals (innovation, spirit) - forced ranking (up or out) - addressing seams/stays difficult |
Performance Management - system follows mindset - first make the new principles your own - then structure and pass it on - addressing performance & attitude |
Conscious use of fear |
Give self confidence back |
People do want to change; they just don't like to be changed! The Expedition makes the process more thrilling but also more fun and more of your own (person and organization) Step by step! You know what you learned and can use it yourself.
Résumé
Experience in the cooperation
“In two words: very positive. Because Target Point works with us and not for us. They look and listen well to the people and the situation and take that as starting point for the solution for the problem. Through Target Point I learned to see that the potential to solve all problems is already present in each organization or department. You just have to discover it.
On top of the to me very appealing vision; are all employees very enthusiastic. This has such a contagious effect, that collaboration goes without saying. You can't nor would you like to do anything different than to collaborate.
Working together with Target Point is a journey of discovery. To find new insights and have lots of pleasure and benefits from them. ”
Erika Nehmelmann HR Coordinator
Fortis Verzekeringen Netherlands